Baby Safety Helmet

Shipping Time:

What time can I expect my order to be delivered?

How will I know whether my order has been shipped?

What if I don't receive my order by the scheduled delivery date?

What should I do if my order says it’s delivered but I don’t have it?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and proof of return reason.

To start a return, you can contact us at WhatsApp number by clicking the WhatsApp icon or our Facebook Page, Instagram Handle or by emailing @gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, with proof of photos or video, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to notify us to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Kindly note that the customer is responsible for bearing the charges of return or exchange shipping, as we are already offering free delivery and bearing the cost of delivery on your order.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Kindly note that the customer is responsible for bearing the charges of return or exchange shipping, as we are already offering free delivery and bearing the cost of delivery on your order.